When you have opted for eSIM, the porting ask for is going to be rapid. In the meantime, you can begin savoring your system entitlements on your own 8 short term amount.
I would like to change or swap my SIM with eSIM, how can I do that? Just drop by any of our eight support centres – the account holder have to be existing for an in-person verification. Presently, we do not charge any charges.
Crucial! In the event your cellphone already has an eSIM in use, change it off right before downloading the new eSIM. Most units do not let two eSIMs to generally be turned on at the same time.
10Gbps is extremely-rapid household Online designed for households with quite a few equipment and significant Online use. It lets several folks stream movies, sign up for movie calls, Participate in game titles, and download significant data files simultaneously without the need of slowdowns.
Is 4G going to be removed? No – 4G will continue to be operational throughout and soon after our 5G rollout. In several places, gadgets will even now use 4G when 5G is not really accessible.
Can I upgrade or downgrade just after signing up to get a Senior System? Yes, you are able to change designs! Upgrades choose influence quickly, when downgrades – like transferring from our $eight Double 8 plan to the Senior Prepare – will only start off at the time your current Energetic system finishes.
To acquire a new eSIM, drop by any of our 8 services centres – the account holder has to be existing for an in-particular person verification. Upon verification, a different QR code will likely be issued immediately.
How can I update my personal information? Please current both equally your authentic and new Bodily ID at one among our
Can I transfer the ownership of my cellular system? Currently we do not have transfer of ownership performance. Remember to check with your relatives and buddies to sign up new line with
I chose SIM supply throughout sign on, how long does the shipping and delivery acquire? We function with Singpost for SIM deliveries and the mail must access you inside 5-7 Doing the job days. Preserve a lookout in your SIM card in your mailbox!
Can I use my wallet credits to acquire the 1-12 months Plan? The 1-Calendar year Program is actually a Distinctive deal so it could possibly’t be paid employing present wallet balance. You should utilize the existing wallet stability to acquire month-to-month prepare/ increase-ons. Thank you to your being familiar with!
My kid and I have 8 strains. How can I deal with my Kid's line in my account? Simply go to the account > Manage Support and Keep to the on-screen Directions to include and manage Yet another line as part of your account.
Which prepare am i able to register with eSIM? You can get an eSIM with any of our mobile or data-only plans. Merely select “eSIM” as your collection method whenever you enroll on the web. If you like to sign up in individual, our 8 retail suppliers and repair centers also can set you up with an eSIM.
Note: Some models just like the iPhone twelve will not flyer printing be suitable with 5G. Check out using your system producer should you’re unsure.